Privacy Policy

Our company is committed to protecting the privacy of users and customers of our website. The privacy policy is a statement that discloses our practices regarding data collection, use, disclosure, and management. We comply with applicable privacy laws to ensure the protection of personal information.

We strive to provide the best experience for our users. In some cases, it is necessary to collect information to achieve this. Therefore, in accordance with the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and the Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), KUDENET TECHNOLOGIES SL, hereinafter KUDE, informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.

n accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter “LSSI”), we inform you that KUDE is the data controller of your personal data.

 

Below, we detail the personal data that may be processed on the website and the legal basis for such processing:

 

“Contact Us” Form

To manage this form, the following personal data will be processed: name, surname, company, email address, and the message text, the latter being optional.

 

Commercial Communications

To manage any commercial communication and/or subscription to the newsletter of KUDE’s products and services, the email address will be processed, as well as any other personal data necessary to manage such communication.

 

Customer and/or User Support via Instant Messaging

To manage any type of support in case of questions regarding the services offered, data such as the email address and any other information you choose to communicate through the enabled chat will be processed.

We only retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, with your express consent, to meet your needs, or to comply with legal obligations.

 

To determine how long Personal Data is kept, the following criteria are used:

 

    •    Personal Data obtained when contacting us regarding an inquiry or request: for as long as necessary to resolve the inquiry.

    •    Personal Data obtained by giving consent to send communications or because it is necessary to comply with regulations: until the end of the period for which it has been requested.

 

Once the retention periods for your Personal Data have elapsed as required by law, KUDE will proceed to delete it from our systems and records or anonymize it so that you can no longer be identified.

 

For more information, please contact us at info@kude.consulting.

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website's practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors' data collection; and much much more.

 

To learn more about this, check out our article “ Creating a Privacy Policy ”.

You can direct your communications and exercise your rights by sending a request to the following email address: info@kude.consulting.

 

Under the GDPR, you can request the following:

 

    •    Right to Information: You can request information about the personal data we hold about you.

    •    Right to Rectification: You can communicate any changes to your personal data.

    •    Right to Deletion and the Right to be Forgotten: You can request the blocking prior to the deletion of your personal data.

    •    Right to Restriction of Processing: You can request a restriction on the use of your personal data.

    •    Right to Data Portability: In certain cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format to transmit it to another data controller.

    •    Right to Object and Automated Individual Decision-Making: You can request that decisions based solely on automated processing, including profiling, which have legal effects or significantly affect you, are not made.

 

In some cases, your request may be denied if you request the deletion of data necessary to comply with legal obligations. Additionally, if you have any complaints regarding the processing of your data, you can file a complaint with the competent data protection authority (Spanish Data Protection Agency or “AEPD”).